Privacy policy


Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how MimoGuard ("we", "us") collects, uses and shares your personal information when you visit mimoguard.com (the "Site") or buy from us.

Who we are

MimoGuard, Calle de Oberón 12, 28030 Madrid, Spain. Email: mimoguard.com@gmail.com.

Information we collect

  • Order information: name, email, phone (optional), shipping and billing address, and the products you buy. Payment card details are processed securely by our payment providers; we never see or store your full card number.
  • Device and usage information: IP address, browser type, pages viewed and how you interact with the Site, collected through cookies and similar technologies.
  • Communications: messages you send us and, if you choose to leave one, your product review.

How we use your information

  • To process, ship and support your order, including sending order and shipping updates.
  • To answer your questions and handle returns or refunds.
  • To prevent fraud and keep the Site secure.
  • To improve the Site and, only with your consent where required, to send marketing emails or show you ads.

Who we share it with

We share information only with service providers that help us run the store:

  • Shopify (store platform and payments) – Shopify Privacy Policy
  • Our fulfillment partners and suppliers (including DSers and AliExpress sellers) and shipping carriers, who receive your name and shipping address to deliver your order.
  • Judge.me, if you are invited to leave or choose to leave a review.
  • Advertising and analytics partners (such as Meta, TikTok or Google), only if you accept the related cookies.
  • Authorities, when required by law.

We do not sell your personal information for money.

Cookies

We use essential cookies to run the store (for example, to keep your cart) and, with your consent, analytics and advertising cookies. You can accept or decline non-essential cookies in our cookie banner and change your choice at any time.

Your rights

  • US residents (including California and other states with privacy laws): you may request access to, correction or deletion of your personal information, and you may opt out of the "sale" or "sharing" of personal information for targeted advertising. We honor Global Privacy Control signals.
  • EU/UK residents: you have the right to access, rectify, erase, restrict or object to processing, and to data portability. We process your data to perform our contract with you, to comply with legal obligations, and based on our legitimate interests or your consent. You may complain to the Spanish Data Protection Agency (AEPD).

To exercise any right, email mimoguard.com@gmail.com. We will not discriminate against you for exercising your rights.

International transfers

We are based in Spain and our service providers may process data in the United States and other countries, with appropriate safeguards where required.

Data retention

We keep order information for as long as needed to fulfill your order and to meet legal, tax and accounting obligations.

Children

Our products are for babies, but the Site is intended for adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.